Privacy Policy
Last updated: 14 October 2026
Who we are
Elasto Textiles Pvt. Ltd.
Plot No. 1146, Rithala Industrial Area, Delhi 110085, India
Email: info@elastotextiles.com
What we collect
Enquiry form
When you submit an enquiry we collect the fields you fill in: name, company, email address, phone number, industry, end use, biggest issue with your current supplier, monthly volume, geography, and timeline. We also record the page you submitted from, the referring page, any campaign tags in the URL, and an anonymous visit identifier. We use this to respond to your enquiry and, where you are a business buyer, to follow up as a legitimate business interest.
Visit statistics (cookieless)
For every page visit we record: the page viewed, device type (mobile / tablet / desktop), country (derived from your IP address at request time — the IP itself is never stored or logged), referrer, and a daily-rotating identifier formed by hashing your IP address and browser string together with today's date and a secret key, so the identifier changes every day. This means we can count unique visitors and follow a session across pages without storing your IP address or setting a tracking cookie. These records are kept for 13 months and then automatically deleted.
Analytics and advertising cookies (with consent)
Where required by law (visitors from the EU, EEA, UK and Switzerland), we ask for your consent before loading:
- Google Analytics 4 and Google Tag Manager — to understand how visitors use the site.
- Microsoft Clarity — session recordings and heatmaps.
- LinkedIn Insight Tag, Meta Pixel, Google Ads — advertising tags loaded through GTM when enabled.
Visitors from other regions have these tags loaded by default, in line with applicable law, but can opt out at any time via Cookie settings below.
Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Responding to and following up on B2B enquiries | Legitimate interest (B2B commercial relationship) |
| Cookieless visit statistics | Legitimate interest (no personal data stored; daily-rotating hash) |
| Analytics and advertising cookies | Consent (where required by law) |
Who we share data with
We use the following processors. Each processes data only as necessary to provide the service:
- Hostinger — website hosting and delivery of enquiry alert emails
- Google LLC — Google Analytics 4, Google Tag Manager, Google Ads (when consent is given); Google Workspace (internal communications)
- Microsoft Corporation — Microsoft Clarity (when consent is given)
- LinkedIn Ireland Unlimited Company — LinkedIn Insight Tag (when enabled and consent is given)
- Meta Platforms Ireland Ltd. — Meta Pixel (when enabled and consent is given)
- YouTube (Google LLC) — embedded videos loaded only when you click to play them
International transfers
Our website is hosted in India. Google, Microsoft, LinkedIn and Meta process data in the United States and other countries. Where required, transfers are covered by the EU Standard Contractual Clauses or equivalent safeguards.
How long we keep data
- Enquiries and business correspondence: kept for up to 5 years after our last contact with you, unless a longer period is required by law (for example, tax and accounting records).
- Visit statistics: automatically deleted after 13 months.
- Consent records: stored in a first-party cookie in your browser for 12 months.
Your rights
Depending on where you are located, you may have rights to access, correct or delete the personal data we hold about you, to object to processing, or to withdraw consent. You can:
- Withdraw or change your cookie consent at any time using Cookie settings.
- Request access, correction or deletion of enquiry data by emailing info@elastotextiles.com.
- If you are in the EU or UK, lodge a complaint with your local supervisory authority (for example, the ICO in the UK).
- If you are in India, your rights are governed by the Digital Personal Data Protection Act 2023 (DPDP Act). Contact us at the address above to exercise them.
Cookies we set
| Name | Purpose | Duration |
|---|---|---|
elasto_session | Keeps your session active while you browse (strictly necessary) | 2 hours |
XSRF-TOKEN | Protects form submissions from cross-site request forgery (strictly necessary) | 2 hours |
elasto_consent | Stores your cookie consent choice (granted / denied) | 12 months |
| Google / Clarity / LinkedIn / Meta cookies | Analytics and advertising (only with consent where required) | Set by each provider |